Dear Patricia, I would like to express my heartfelt gratitude to you for all the care and concern you have shown me while I went through this very difficult period in my life. I appreciate you working tirelessly to ensure that I was treated fairly during all my Insurance Examinations. Throughout the course of my Accident Benefits Claim, your legal expertise and professionalism went above and beyond my expectations.Thank you for always informing me of the best option to take in receiving all the benefits I was entitled to. Thank you for recognizing the seriousness of my injuries and the steps you took to help me get the CAT determination. I really appreciated your negotiating skills and advice during the mediations and the settlement conference. Your help made a big difference in my case. You made the entire process seemed easy and because of you, I now have the financial resources to help with my medical expenses for the rest of my life. I hope you continue to help people to get the best possible resolution of their cases like you did for me. You have become like family to me and I will never forget what you did for me.