Client service tips from Paul Alisauskas – Pace Law Firm: When you are relating to, helping or problem-solving for a client, there’s no more important skill than listening. Apart from helping to conclude a task, the added benefit of effective listening is that it shows the client that they are important – they have something…Details
What happens if your insurance company disagrees that you are still entitled to accident benefits? Toronto personal injury lawyer Michelle Arzaga discusses mediation and arbitration procedures in personal injury law, with a focus on the Financial Services Commission of Ontario. Watch the video and read the transcript below. S: Back again at Pace Law Firm,…Details
Client service tips from Paul Alisauskas – Pace Law Firm: Think one person can’t ‘make a difference’? I attended a client service seminar this week during which I heard the following story: The employees of a small independent grocery outlet had a customer service training session provided by an outside supplier. A young man named…Details
We are pleased to announce that Pace Law Firm was named Hero of the Month by Trillium Health Partners.
Toronto Personal Injury Lawyer Albert Conforzi: A recent negative news story about the legal profession involves a lawyer who is accused of misappropriating trust funds. From the Toronto Star: An Ontario lawyer who faced a disciplinary hearing on Wednesday says he will defend the accusations that he misappropriated about $500,000 from clients and his own…Details
Client service tips from Paul Alisauskas – Pace Law Firm: A lot of client service writing and advice deals with the sort of encounter that might be typical of a retail purchase, such as dealing with a billing problem, or getting a piece of information from your auto mechanic. These tend to be short, likely…Details