Client service tips from Paul Alisauskas – Pace Law Firm: A lot of client service writing and advice deals with the sort of encounter that might be typical of a retail purchase, such as dealing with a billing problem, or getting a piece of information from your auto mechanic. These tend to be short, likely…Details
This week, Toronto personal injury lawyer Alex Voudouris will be joined by Jorun Rucels from the Brain Injury Association of Peel and Halton for a seminar on what happens after an accident. Details in the poster below:
Toronto Personal Injury Lawyer Albert Conforzi: I’ve been following with interest the latest developments in the NFL head injury class action lawsuit. This piece from the Wall Street Journal caught my eye. Emphasis mine: In the first courtroom showdown between the National Football League and retired players seeking damages over head injuries, NFL lawyers argued…Details
In this video, Toronto personal injury lawyer Michelle Arzaga talks about income replacement benefits. She discusses how clients can continue to support themselves if they cannot return to work following an accident. Topics include long and short-term disability insurance.
Client service tips from Paul Alisauskas – Pace Law Firm: It’s easy to lose sight of reality when business is thriving or even just decent. Jeb Blount, in his great little book, People Love You: The Real Secret to Delivering Legendary Customer Experiences gives us these reality checks for understanding the client encounter: ‘You need…Details
Al Pace – Pace Law Firm: I’m very pleased to take this opportunity, albeit belatedly, to participate in this brave, new social media world. This is my inaugural step into it to discuss some topics and developments I have observed in my now more than 30 year involvement with motor vehicle accident law and immigration…Details