Mediation and Arbitration in Personal Injury Law

What happens if your insurance company disagrees that you are still entitled to accident benefits? Toronto personal injury lawyer Michelle Arzaga discusses mediation and arbitration procedures in personal injury law, with a focus on the Financial Services Commission of Ontario. Watch the video and read the transcript below. S: Back again at Pace Law Firm,…

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Client Service Minute: What’s the “Difference?”

Client service tips from Paul Alisauskas – Pace Law Firm: Think one person can’t ‘make a difference’? I attended a client service seminar this week during which I heard the following story: The employees of a small independent grocery outlet had a customer service training session provided by an outside supplier. A young man named…

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Trust Between a Lawyer and a Client is Paramount

Toronto Personal Injury Lawyer Albert Conforzi: A recent negative news story about the legal profession involves a lawyer who is accused of misappropriating trust funds. From the Toronto Star: An Ontario lawyer who faced a disciplinary hearing on Wednesday says he will defend the accusations that he misappropriated about $500,000 from clients and his own…

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