Pace Lawyers Interviewed In Collingwood

Pace lawyers Michelle Arzaga, Nancy Young, and Joanna Leong were interviewed by 97.7 The Beach DJ Rod West last week in Collingwood. The interviews detailed issues in personal injury law, with information that can help people who have been in an accident. Pace Law Firm has offices across southern Ontario, including Collingwood and Owen Sound.…

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Client Service Minute: Roger Staubach

Client service tips from Paul Alisauskas – Pace Law Firm: Roger Staubach is a legendary NFL Hall of Fame quarterback, among numerous other accomplishments and distinctions, both sporting and in business. As an article of what his success was based on, he coined the following saying: “There are NO traffic jams on the extra mile.”…

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Client Service Minute: A Study in Contrasts

Client service tips from Paul Alisauskas – Pace Law Firm: A couple of days ago, I encountered two very different approaches to client service: I had a guitar strap with some of the stitching letting go. I needed a section of about 3” in length to be sewn. I located a shoe and sport repair…

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Client Service Minute: Listening 101

Paul Alisauskas What could be simpler than listening? Well, plenty of things it seems. Are you paying complete attention to the speaker? Or, are you glancing (frequently, as is very common these days ) at your ‘device’, out the window or at the floor? Are you hearing every word coming out of the speaker’s mouth? Are you thinking about what is being said, or when…

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